Privacy Policy of Bayani Hearth
At Bayani Hearth, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines the types of information we collect, how it is used, and the steps we take to safeguard it when you use our online platform and services, including online cooking courses, live interactive cooking classes, Filipino cuisine workshops, recipe development tutorials, and culinary skills certification programs.
1. Information We Collect
We collect various types of information to provide and improve our services to you:
- Personal Identifiable Information (PII): This includes information you voluntarily provide when registering for an account, enrolling in a course, making a purchase, or contacting us. Examples include your name, email address, postal address (for certificate delivery or physical goods), and payment information.
- Usage Data: We automatically collect information on how our services are accessed and used. This may include your IP address, browser type, operating system, pages viewed, time spent on our site, and other diagnostic data. This helps us understand user behavior and improve our platform.
- Communication Data: When you communicate with us via email or our support channels, we may retain the content of your communications and our responses.
2. How We Use Your Information
The information we collect is used for the following purposes:
- To provide and maintain our online education services, including facilitating access to courses and classes.
- To process your transactions and manage your course enrollments and certifications.
- To communicate with you, including sending course updates, administrative messages, and responding to your inquiries.
- To personalize your experience on our site, making recommendations relevant to your interests in Filipino cuisine and culinary skills.
- To monitor and analyze usage patterns to improve the functionality, content, and user experience of our online platform.
- To detect, prevent, and address technical issues or security breaches.
- To comply with legal obligations and enforce our terms and conditions.
3. Data Sharing and Disclosure
We value your trust and will not sell or rent your personal information to third parties. We may share your information in limited circumstances:
- Service Providers: We may engage third-party companies and individuals to facilitate our services (e.g., payment processors, hosting providers, analytics services). These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as a business asset. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.
- With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.
4. Data Security
The security of your data is paramount to us. We implement industry-standard technical and organizational measures to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Retention of Data
Bayani Hearth will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
6. Your Data Protection Rights
Under applicable data protection laws, you have certain rights regarding your personal data. These rights may include:
- The right to access, update, or delete the information we have on you.
- The right to object to our processing of your personal data.
- The right to request that we restrict the processing of your personal data.
- The right to data portability, allowing you to obtain a copy of your personal data in a structured, machine-readable format.
- The right to withdraw consent at any time where Bayani Hearth relied on your consent to process your personal information.
To exercise any of these rights, please contact us using the contact details provided below.
7. Links to Other Sites
Our online platform may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us immediately. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Company Name: Bayani Hearth
- Address: 2847 Mabini Street, Suite 5B, Quezon City, Metro Manila, 1103, Philippines
- Phone: (+63) 2 8927 4610